Refund policy

Please inspect items immediately when received. Read conditions below carefully before inquiring about returns and exchanges.

Returns:

• All returns are subject to a 20% re-stocking fee. The restocking fee covers the cost of our order processing and restocking process. Please inquire for details.
• All electronics returned need to be sealed and in their original packaging and the tamper seal intact in order to receive a credit, exchange, or refund.
• Items you wish to return MUST be approved prior to your return. Please fill out the "Contact" form and specify your reason for return to receive a RMA #. All return inquiries must be sent to us within 7 days of receiving your order.
• Approved Returns MUST be sent back to us within 30 days of receiving your RMA#.
• Returned items must be in brand new condition in original packaging.
• Shipping, handling, and transaction fees are non-refundable.
• No returns, cancellations, or refunds are allowed on special order items.
• Once items have been returned to us, and the condition has been inspected and approved, a refund will be issued. Approved refunds are issued within 5-7 days.

Exchanges:

• Please contact us if inquiring about an exchange.
• Exchanges are subject to second shipping charges unless there was a mistake made on the order. If a mistake was made please contact us to rectify your order.